Customer Service Representative

Walkin on 8th Jan

Company Name

CBRE South Asia Pvt Ltd

Qualification

Graduate

Experience

1 - 6 yrs

No of Openings

6

Work Location

Hyderabad

Job Description

We are in receipt of your resume and have found it suitable for an opening in our organization.

If you are interested regarding an opportunity with CBRE, kindly walk-in into our office

Job Location: Gachibowli Hyderabad
Salary : 2 3 Lakhs per annum
Working hours: 10:00 am to 06:00 pm (5 days/week)
Shift: Rotational (24*7)
Position: Customer Service Representative
Qualification: Graduate/Post Graduate
Experience: 2 4 Years
Relevant Experience: International BRP in Voice process

Job Description:
Answer calls and respond to emails
Handle customer inquiries both telephonically and by email
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Process orders, forms and applications
Identify and escalate priority issues
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Produce call reports

Skills Required:
Excellent Communication & Interpersonal Skills are mandate
Verbal, Written & listening communication skills
problem analysis and problem solving
customer service orientation
Attention to detail
Team player

Other facilities:
End to end cab facility
Annual onetime bonus based on performance
You are requested to carry an updated CV and a recent passport size photograph must for the interview. Please carry a printout of this mail.

Candidates who doesnt have relevant experience in international BPO shall not be considered.

Note: Since this is a bulk mail, if it doesnt match your experience you may ignore this email and also may refer to your friends.

Address

  • Walkin Time: From 10.00 AM - 04.00 PM
  • Venue: CBRE South Asia Pvt Ltd # 211, 2nd Floor, Maximus 2B, Mindspace Cyberabad, Madhapur | Hyderabad- 500 081, India

Contact

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