Seller Support Associate

Walkin on 8th Mar to 11th Mar

Company Name

Amazon Development Centre (India) Pvt Ltd

Qualification

Any Graduate

Experience

0 to 5 yrs

Salary

INR 2,75,000 - 3,75,000 P.A. Both Side Transport Facility and Meal Vouchers

No of Openings

125

Work Location

Hyderabad / Secunderabad

Job Description

  • Candidates who have applied in the last 6 months are not eligible.
  • Hiring Graduates and Post Graduates.
    Candidates awaiting results and pursuing Graduation or Masters can apply post results declaration.

Job Role & Basic Specifications:

  • Seller Support Associate
  • Graduation is a Mandate
  • Good Written and Communication Skills

Job Description :

  1. Demonstrates effective, clear and professional written and oral communication.
  2. Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  3. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  4. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  5. Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  6. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  7. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  8. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Brief of the Role :

  • The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers.
  • We obsess over providing world class support to 3rd party Sellers on the Amazon platform.
  • We strive to predict the Seller's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.

Address

  • Walkin Time: From 10AM to 1PM
  • Venue: Amazon Development Center Building No. 12C, 2nd Floor, Raheja Mindspace, Inorbit Mall Road, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081


Contact

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