INR 2,75,000 - 4,00,000 P.A. Incentives, Both Side Transport and Meal Vouchers
No of Openings
Hyderabad / Secunderabad
Hiring for Seller Support Associates | Walk-in for Interviews
Please carry updated Resume, 2 Photographs and Govt. ID Proof.
Candidates who have applied in the last 6 months are not eligible.
Hiring Graduates and Post Graduates. Candidates awaiting results and pursuing Graduation or Masters can apply post results declaration.
Job Role & Basic Specifications:
Seller Support Associate
Graduation is a Mandate
Good Written and Communication Skills
Job Description :
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Brief of the Role :
The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers.
We obsess over providing world class support to 3rd party Sellers on the Amazon platform.
We strive to predict the Seller's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.
Walkin Time: From 10AM to 2PM
Venue: Amazon Developement Center 2nd Floor, Building No 12 C Raheja Mindspace, Inorbit Mall Road, Mindspace, Madhapur, Hyderabad, Telangana 500081 Landmark : Head straight from Raheja Mindspace Main Gate, Last Building on your left is our new interview area.