Technical Support (international Voice Process)

Walkin on 2nd Apr to 7th Apr

Company Name

Tech Mahindra Limited

Qualification

Graduate

Experience

1 - 5 yrs

Salary

Work Location

Hyderabad / Secunderabad

Job Description

Mega Walk-In Drive @ Tech Mahindra for Technical Support Associate (International Voice Process) Greetings from Tech Mahindra!!!! We are hiring for Technical Support Associates (Voice Process) Employer: Tech Mahindra Role: Technical Support Associate (International Voice Process) Work Location: Hyderabad (Hi-Tech City office) Experience: 1 to 5 years Notice Period: Preferably Immediate Interested Candidates can directly walk-in to the below mentioned Venue Address with the necessary documents.

Job Description
Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
Transport facility available (Pick & Drop).
5 days working.

Core Competencies Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills Key Qualifications & Skills Required: Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.
Should be quick learner and self-motivated.

 

Note-

  • Fresher's are not eligible.
  • Experience in BPO mandatory.
  • Candidate should have 1 year experience in Customer Service BPO or 6 month in technical Support.
  • Candidate should carry an original & a Photocopy of the Aadhar card. Contact Person- Prathamesh Redkar. Walk-in Interview Time- 11AM to 4PM.

Note -  No Interviews on Sunday Interview Rounds
HR Round
Voice & Accent
Technical Round Documents Required(Mandatory)
Original Photo ID proof (Aadhar Card).
Resume
Photocopy of educational & experienced related documents.

Address

  • Walkin Time: From 10:00 AM
  • Venue: Tech Mahindra, SEZ Building, tower 1, Opp to Ananth Technologies, Hi-tech City, Madhapur-500081

Contact

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