Walkin on 11th Dec to 16th Dec
Mega Walk-In Drive @ Tech Mahindra for Technical Support Associate (International Voice Process)
We are hiring for Technical Support Associates (Voice Process)
Employer: Tech Mahindra
Role: Technical Support Associate (International Voice Process)
Work Location: Hyderabad (Hi-Tech City office)
Experience: 1 to 5 years
Notice Period: Preferably Immediate
Interested Candidates can directly walk-in to the below mentioned Venue Address with necessary documents. Job Description
Should have basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
Transport facility available(Pick & Drop).
5 days working.
Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
strong analytical & Interpersonal skills Key Qualifications & Skills Required:
Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Min 6 months of Voice Tech Support experience or 12 months of any Voice Calling Experience.
Should be quick learner and self-motivated. Contact Person- Prathamesh Redkar Walk-in Interview Time- 11AM to 4PM. Interview Rounds
Voice & Accent
Technical Round Documents Required
Original Photo ID proof (Aadhar Card).
Photocopy of educational & experienced related documents.