Walkin on 2nd Apr to 7th Apr
Mega Walk-In Drive @ Tech Mahindra for Technical Support Associate (International Voice Process) Greetings from Tech Mahindra!!!! We are hiring for Technical Support Associates (Voice Process) Employer: Tech Mahindra Role: Technical Support Associate (International Voice Process) Work Location: Hyderabad (Hi-Tech City office) Experience: 1 to 5 years Notice Period: Preferably Immediate Interested Candidates can directly walk-in to the below mentioned Venue Address with the necessary documents.
Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
Transport facility available (Pick & Drop).
5 days working.
Pleasant, professional and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills Key Qualifications & Skills Required: Any Graduate, Diploma or Intermediate with excellent verbal communication skills in English.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.
Should be quick learner and self-motivated.
Note - No Interviews on Sunday
Voice & Accent
Technical Round Documents Required(Mandatory)
Original Photo ID proof (Aadhar Card).
Photocopy of educational & experienced related documents.