We are conducting Walk in Drive for Technical Support Executives.
Qualification: Any Degree
Experience: 3 - 6 yrs
Process: Australian Voice Support Shift Timings (IST): 2:30 Am to 11:30 Am or 4:00 Am to 1:00 Pm or 6:00 Am to 03:00 Pm. (Shifts can change depending on Roster or Day light saving).
Rounds Of Interview :
First Round: Screening Second & Third Rounds: Technical Final Round: Human Resources.
*Excellent Comm Skills / Technical Skills / Trouble shooting skills / Customer Handling Skills *Good in Active Directory, Basic Exchange Server or Office 365 administration, DHCP & DNS *Excellent Knowledge of desktop OS Windows 8.1 / 10 and Trouble Shooting. *Support hardware issues related to PC desktops, laptops, networking and Cisco phones. *Able to work effectively with vendors and suppliers by logging tickets and service requests. *Hands on experience with Ticketing tools is essentials(Jira / Alloy Navigator etc ) *Knowledge of VMware(VSphere 5.5) and Citrix Xen Server. *Knowledge of Cisco CUCM / Unity/ PLM - Not mandatory *Knowledge on Backup (Veritas Backup, Veeam Backup, etc...)
Note: Those attended the interview with in Six Months, Kindly Ignore.
Walkin Time: Between 10:00 AM -01:00 PM and 2:00 PM - 4:00 PM.