Technical Voice Support

Walkin on 16th Oct to 18th Oct

Company Name

GENPACT India Private Limited

Qualification

Graduate

Experience

0 - 3 yrs

No of Openings

10

Work Location

Hyderabad

Job Description

Inviting applications for the role of Process Associate -Customer Service Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and selling products and services as per customer needs.

Contact Person :  Ramya : 9515647974
       
Interview location: Genpact, Phoenix Towers, Near Bharat Petroleum, Hafeezpet Landing Mark : Opp Green Bawarchi Hotel,
Please mention HR Ramya on top of the resume and directly walk-in at the venue. Shifts: 24*7
Responsibilities:
  • Active usage of Internet & Online environment Knowledge & familiarity with Internet
  • End to End deal processing with large enterprise companies
  • Demonstrated capacity for critical thinking and analysis - Measured through AMCAT Test
  • Ability to work well both independently and within the context of a larger team-oriented environment - Measured through Interview
  • Strong attention to detail, probing skills - Measured through Interview
Qualifications: Minimum qualifications: Tech Graduates Any Graduate with prior technical expertise
Excellent Written Skills
Field or Telesales/Customer Support in a BPO Up to 12 Months
Relevant experience in Technical Support
Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Browsers, and Security etc.)
Relevant experience in International Customer Support through Chat/Email and good in basic technical skills. Preferred qualifications Ability to analyses and make tradeoffs to optimize return on program investments.
Fosters a positive and effective working relationship with internal stakeholders as well as with external agencies, event partners and media channels.
Collaborative, excellent communicator, strategic thinker, with a track record of delivering. Documents to Be Carried:
2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

Address

  • Walkin Time: Between 11:00 am - 2 pm
  • Venue: Genpact, Phoenix Towers, Near Bharat Petroleum, Hafeezpet Landing Mark : Opp Green Bawarchi Hotel,

Contact

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