Collections Process

Walkin on 7th Sep

Company Name

GENPACT India Private Limited

Qualification

Graduate

Experience

0 to 5 yrs.

No of Openings

1

Work Location

Hyderabad

Job Description

Genpact Mega Walk in Drive For Collection Process Work Location: Hyderabad Inviting applications for the role of a PD, Collections We are looking for professionals with OTC domain experience who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Contact Person: Farheen : 9398942854

Shifts: 24*7 Please mention \" Hr Farheen \" on top of the resume and directly walk-in at the venue. Responsibilities
  • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
  • Respond to email /phone queries related to disputed invoice
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
  • Identify opportunities and recommend solutions for process and automation enhancements
  • Daily reporting of individual portfolios to track and monitor the past dues
  • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a team player to process any adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external stakeholders inquiries quickly, effectively and professionally.
  • Escalate problems to senior staff members and or management as appropriate.
Qualifications
Minimum qualifications
  • Graduation in any stream
  • Excellent English communication skills
  • Relevant work experience
Preferred Qualifications
  • Prior collections management experience
Documents to be carried: 2 UPDATED COPIES OF RESUME
ORIGINAL AADHAR And PAN CARD IS MANDATORY
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )

Address

  • Walkin Time: From 11am to 2pm
  • Venue: Genpact, Phoenix Towers, Near Bharat Petroleum, Opp Green Bawarchi Hotel, Hafeezpet

Contact

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