Customer Support - Email

Walkin on 9th Sep to 14th Sep

Company Name

Sutherland Global Services Private Limited

Qualification

Graduate

Experience

0 - 4 yrs

No of Openings

40

Work Location

Hyderabad / Secunderabad

Job Description

We have exciting opportunities for Candidates with experience from International Email & Chat Process ( Customer Support ) Roles & Responsibilities:

  • Responsible to provide excellent customer service, solving questions and complaints related to Freshbox
  • Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
  • Proven customer service skills
  • Good logical reasoning analytical skills
  • Assist customers via email or chat
  • Energetic, friendly and approachable individuals who that understand the importance of great customer service
Eligibility Criteria:
  • Excellent verbal and written communication skills; proficient in reading & Writing skills
  • Basic knowledge on computer keyboarding skills, basic Microsoft Office (Outlook, Word, Excel)
  • Minimum qualification Bachelors degree any stream
  • Looking for both Freshers and Experience Minimum 6 months to 4 years 
  • Should be willing to work in 24/7 shift
  • One-way transport is provided
  • Job location - Hyderabad
  • Looking for Immediate Joiners
Interested candidates must directly walk-in to Sutherland Office for the interview process. Please carry updated resume and Govt. photo ID proof
No Interviews on Sunday

Point of contact : Sujata-HR [Write on top of your resume]

Address

  • Walkin Time: From 11AM to 2PM
  • Venue: Sutherland 9th Floor, Lanco Hills Technology Park, Near Delhi Public School, Manikonda, Hyderabad - 500089.

Contact

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