Customer Service Executives

Walkin on 1st May to 5th May

Company Name

Digital Minds Software Solution Pvt. Ltd.

Qualification

Graduate

Experience

1 to 4 yrs

Salary

No of Openings

3

Work Location

Bengaluru/Bangalore

Job Description

 Position Description: Qualification: Intermediate / UG
Experience: 1 4 yrs (Min one year international calling experience)
Shift Times (IST): Australian Process with Monthly & Quarterly Rotational Shifts. 
Night: 1.30am 10:30 am
Early: 3.00am - 12.00 pm
Day Shift: 8.30am 5.30 pm
Sat & Sun: 3.30am 12.30 am 
 
Weekly offs could fall on Weekday or Weekend - Australian Holidays- Operates normal business hours .
 
Applying exceptional customer service skills to liaise between all stakeholders involved in construction, including contractors, clients, homeowners and other staff members. 
The Customer Service Executive is the primary point of contact for Burbank Homes. Including handling multiple telephone lines and capturing accurate information. 
 
Administration Duties:
- Sending accurate phone messages via e-mail to staff
- Data entry
Answering all client telephone enquiries and transferring to the correct department: - 
Display Home Locations
New Clients
Warranty Claim
Client Relations Officer
Operations
Beacon Building Service (Insurance)
Finance (National Pacific Finance) Key Competencies:
Handling multiple calls
Strong customer focus
Accurate data entry
Strong written and verbal communication skills Accountability www.burbank.com.au & www.dmss.co.in for a further details about DMSS.
 
Team contact: e: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Ph: 040-66 88 5668 / 7799801775 Note: Candidates those attended the interview with in six months, kindly ignore.

Key Competencies:

Excellent Communication Skills
Hands on MS excel & word
Responsibility and Accuracy
Self-motivation.

Address

  • Walkin Time: Between 10:00 AM -12:30 PM and 2:00 PM - 4:00 PM.
  • Venue: 2nd Floor, A-Wing, Softsol Building,#4 Infocity, Beside Mindspace,Hi-tech City, MadhapHyderabad,Telangana,India 500081

Contact

    
  • Posted By: Kalpna G
  • Telephone: 040-66 88 5668 / 7799801775
  • Recruiter Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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