Qualification: Intermediate / UG
Experience: 1 4 yrs (Min one year international calling experience)
Shift Times (IST): Australian Process with Monthly & Quarterly Rotational Shifts.
Night: 1.30am 10:30 am Early: 3.00am - 12.00 pm Day Shift: 8.30am 5.30 pm Sat & Sun: 3.30am 12.30 am
Weekly offs could fall on Weekday or Weekend - Australian Holidays- Operates normal business hours .
Applying exceptional customer service skills to liaise between all stakeholders involved in construction, including contractors, clients, homeowners and other staff members.
The Customer Service Executive is the primary point of contact for Burbank Homes. Including handling multiple telephone lines and capturing accurate information.
- Sending accurate phone messages via e-mail to staff - Data entry
Answering all client telephone enquiries and transferring to the correct department: -
Display Home Locations New Clients Warranty Claim Client Relations Officer Operations Beacon Building Service (Insurance) Finance (National Pacific Finance)
Key Competencies: Handling multiple calls Strong customer focus Accurate data entry Strong written and verbal communication skills Accountability
www.burbank.com.au & www.dmss.co.in for a further details about DMSS.
Ph: 040-66 88 5668 / 7799801775
Note: Candidates those attended the interview with in six months, kindly ignore.
Excellent Communication Skills Hands on MS excel & word Responsibility and Accuracy Self-motivation.
Walkin Time: Between 10:00 AM -12:30 PM and 2:00 PM - 4:00 PM.