Team Leader - Retention

Walkin On 12th Jun to 14th Jun

Company Name

TATA AIG General Insurance Company Limited

Qualification

Graduate

Experience

0 - 3 yrs

Salary

50,000 - 3,00,000 P.A.

Work Location

Hyderabad

Job Description

We have a requirement for the position of Team Leader with TATA AIG Hyderabad. No. Of Positions: 02 This position is based out of call center. Person will be responsible for handling a the team of 15 to 20 employees & Is responsible for achieving the targets of the team. Key Responsibilities: This role i is responsible for quality of business his / her team is sourcing The role holder is responsible for achieving the team targets. Person will have to target on reference & cross sell. Person will be responsible for maintaining high morale and team spirit. The incumbent is responsible for Accurate & timely generation of Daily / Weekly / Monthly reports. Responsible for driving and achieving individual and team KPIs Monitoring CC Pulse, Roster Adherence & Break deviations Login time & Logout time to be monitored for each team member on a daily basis and ensure every
team member is adhering to their shift timings as per the schedule Closely monitoring daily & weekly APR report Total number of dials and talk time to be monitored every hour Candidate Requirements Minimum 3-5 years of experience as Team Leader in sales or Retention background - General insurance or insurance preferred
Should have good knowledge of MS Excel.
Ability to Handle the team.
Sales Skills required.
Minimum Qualification-Graduation required.
Strong Communication Skills (Hindi & Hindi Mandatory) Skills Required and Competencies evaluated: Team Handling Skills
Motivating Skills
Ability to Drive results
Excellent Convincing Skills Candidate should have all the documents relevant to his Previous Experience and education
Background will be a mandate to all the selected candidates
To to have a smooth On Boarding, candidates should disclose genuine details

Address

  • Walkin Time: From 11:00 AM to 03:00 PM
  • Venue: Tata AIG, 6th Floor, Imperial Towers,Opposite Ameerpet Metro Station, Hyderabad.

Contact

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