Sr. Representative/representative, Customer Service

Walkin On 14th Apr

Company Name

Synchrony International Services Private Limited

Qualification

Graduate

Experience

0 - 5 yrs.

Work Location

Hyderabad

Job Description

Voice Process : Sr. Representative/Representative, Customer Service Essential Responsibilities:
  • Service calls from Customers based out of US
  • Solve queries and concerns on the call
  • Arrange for Services required by the Customers
  • Provide Customer with Product and Services information
  • Follow up on Customers inquires and resolve
  • Recognize, document and alert the Supervisor of trends in Customers calls
  • Recommend Process Improvements
Qualifications/Requirements:
  • Qualification: Undergraduates/Graduates
  • Experience : 0 to 6 years
  • Willing to work in 24/7 work environment
  • Should have Customer Centric Attitude
  • Excellent English Language Communication Skills
  • Working Knowledge of Computers
  • Professional Phone etiquettes and ability to work with teams.
  • Should be willing to work in rotational shifts and be flexible for Night Shift timing as well
  • Should be Open to Change

Address

  • Walkin Time: From 10am - 6pm
  • Venue: Hotel Avasa Hitech City, Madhapur, Hyderabad - 500081

Contact

    
  • Posted By: HR
  • Recruiter Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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